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Agency Spotlight: General Services Administration

Image of Chief Human Capital Officer
Anthony Costa,
Chief Human Capital Officer
Image of
Kim Lewis,
Image of
Antonia Harris,

General Services Administration
Office of the Chief People Officer – Office Description

The General Services Administration’s (GSA’s) Office of the Chief People Officer (OCPO) manages the human resources programs, policies, and operations for the agency’s 12,000 employees. As part of GSA’s Human Capital Strategic Plan, CPO works to:

  • Ensure strategic and organizational alignment,
  • Ensure continuity and quality of executive leadership,
  • Compete for and retain a workforce that is talented and effectively deployed, 
  • Promote a diverse workforce,
  • Create a culture that motivates employees for high performance,
  • Promote a culture and climate of knowledge sharing and continuous learning, and  improvement
  • Provide a working environment where employees can be most productive.

Additionally, under a cross-servicing arrangement the OCPO provides human resources system support to approximately 11,000 employees from the National Archives and Records Administration, the Office of Personnel Management, the Export-Import Bank of the United States, the Railroad Retirement Board, the National Credit Union Administration, and various presidential boards and commissions.

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